Frequently Asked Questions
FAQ
Yes, English is the official language of Zimbabwe and is widely used in education and business. This ensures clear communication between our team and your office.
Our team observes American holidays and works the same hours as if they were in your office. They are trained to communicate seamlessly, often mentioning, "Originally, I'm from Zimbabwe, but I am now happy to be working for Quantum Leap Business Support"
We review resumes and select the top candidates for your interview (usually three). After selection, we conduct a background check. We can also facilitate performance interviews or mock tests if required to confirm skills.
- Workstation
- PC with monitor and camera
- Noise-cancelling headsets
- High-speed internet
- Conference room with video conferencing
- A comfortable and secure work environment
Yes, your team members are exclusively hired by you and work solely on your tasks, becoming an integrated part of your team.
You can discontinue with 30 days’ notice. If the initial team member isn’t a good fit, we will offer a replacement at no extra cost.
You pay a fixed monthly fee with no hidden charges. We will collaborate on any additional costs for specialized PCs, software, or equipment your team member may need.